Subject: Tech Support Candidate - Mohammad Asif Iqubal
From: Mohammad Asif Iqubal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 24 Jun 2022 05:32:28 -0400

Tech Support
Test

Name

Mohammad
Asif Iqubal

E-mail

[email-masked]

Phone Number

(+91) 8006345006

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Sector 121

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

Networking - advance

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

1. Check my Internet Connection

2. Restart my Deive

3. Check if website is down for everyone

4. Delete Cache and Cookies

5. I'll Make sure cookies are enabled

6. I'll make sure Javascript is enabled

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1. Open
Bluetooth in mobile phone

2. Enable Bluetooth in Speaker

3. Pair New device in mobile phone

4. Connect with speaker as the name is being shown on mobile

What
according to you makes you a good candidate for customer service or technical
support job?

I have worked as an intern as a tech support
executive in which i have deal with clients directly theough call and email
where i have seen my self handling aituation calmly and provide satisfaction to
client.

On a scale of 1 - 5 please rate your fluency in
spoken English

4