Subject: Tech Support Candidate - Komal Kumari
From: Komal Kumari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 24 Jun 2022 05:20:04 -0400

Tech Support
Test

Name

Komal
Kumari

E-mail

[email-masked]

Phone Number

(+91) 9341437256

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Noida

Which best describes
your Technical Support capabilities

I've worked in Level 2 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

Networking - basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Whitehat jr

Business
Development Executive

November

12000

Previous Employer 2

Tech Mahindra

Associate
SUPPORT

24 May

22000

In your past experience you have
(select all that applies)

Interacted with International
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Do TS, do refresh, restart the network, done
reboot, and then switch of and on then try to check.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Open the
bluetooth of device, click on that then open the bluetooth of the another device
then connect it.

What according to you makes you a
good candidate for customer service or technical support job?

Linient and active listner

On a scale of 1 - 5
please rate your fluency in spoken English

5