Subject: Tech Support Candidate - Vishal Sharma Vishal
From: Vishal Sharma Vishal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 24 Jun 2022 03:56:57 -0400

Tech Support
Test

Name

Vishal
Sharma Vishal

E-mail

[email-masked]

Phone Number

(91) 8755737707

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

sec 73 noida

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Linux
Hardware - Basic
Speakers &
Audio
android

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

ienergizer

junior engineer

31 may

18000

Previous
Employer 1

na

Previous Employer 2

na

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on Phone
Used a
case management tool

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

1. check the error.

2. restart the browser by closing one time

3. check the browser is updated or not

4. check the network connection to find out wheather it's working or not.

5. restart the system

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

setting > connection > Bluetooth >
turn on bluetooth > add new bluetooth device. > paired the
device.

What according to you makes you a good candidate
for customer service or technical support job?

as i had
technical knowledge as per my education. i had critical thinking.

On a
scale of 1 - 5 please rate your fluency in spoken English

5