Subject: Tech Support Candidate - Abhishek Rastogi
From: Abhishek Rastogi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 24 Jun 2022 02:35:15 -0400

Tech Support
Test

Name

Abhishek
Rastogi

E-mail

[email-masked]

Phone Number

(91) 6397219126

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Parikshitgarh

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Hardware - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

N/A

Previous Employer 1

N/A

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Check the
web address and sure that the internet connection is working or not .contact
website owner

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Firstly open bluetooth speaker switch on than
open a bluetooth On a mobile than tap the bluetooth speaker name like boat etc
than connecting show in your mobile screen and finally  connected show on the
screen on your mobile and a sound is produce by the bluetooth speaker " Your
device is connected by a Boat 335"

What according to
you makes you a good candidate for customer service or technical support
job?

Must have a strong characteristic and spirit for good and
sound customer service. They have a strong communication skills.

On a
scale of 1 - 5 please rate your fluency in spoken English

3