Subject: Tech Support Candidate - Rahul Gupta
From: Rahul Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 24 Jun 2022 01:59:55 -0400

Tech Support
Test

Name

Rahul
Gupta

E-mail

[email-masked]

Phone Number

(91) 9358882682

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Aligarh

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

Software Engineer

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

Na

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Did not interact with customers, supported internal
employees

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

First I
refresh the page if still website is not open then I check the internet
connection that any website load or not if websites are loaded then I will check
my browser is up to date or restart my browser .

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

First I
will open Bluetooth in my phone and speaker and then open settings>Bluetooth
and click on the name of the speaker which is given by company .After this
speaker will connect with phone if speaker not connected then I refresh the
speaker or turn off the Bluetooth of phone and turn on bluetooth and
connect.

What according to you makes you a good candidate
for customer service or technical support job?

Soft
spoken, good listener, problem solver, helpful, team builder and know how to
engage the people well.

On a scale of 1 - 5 please rate your fluency in
spoken English

4