Subject: Tech Support Candidate - Yatish bansal Yatish
From: Yatish bansal Yatish <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 23 Jun 2022 09:45:13 -0400

Tech Support
Test

Name

Yatish
bansal Yatish

E-mail

[email-masked]

Phone Number

(+91) 8448165173

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Noida

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Enphase solar energy pvt ltd

Junior engineer

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat
Used a case management tool
Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1.  Make sure internet connection working.

2. Restart my device.

3.  Check the website is it down just me or everyone.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1. Turn On the Bluetooth speaker

2. Select Bluetooth mode of speaker

3. Turn on Bluetooth device on your phone

4. Search for the available device for you phone

5. Pair with the Bluetooth speaker name , if it is available.

6. Connect the speaker with your phone

What according to you makes you a good candidate
for customer service or technical support job?

Who have
good knowledge about

On a scale of 1 - 5 please rate your
fluency in spoken English

1