Subject: Tech Support Candidate - Arvind Mishra
From: Arvind Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 23 Jun 2022 04:35:50 -0400

Tech Support
Test

Name

Arvind
Mishra

E-mail

[email-masked]

Phone Number

(+91) 8505945226

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Greater Noida

Which best describes your Technical
Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking -
basic
Hardware - Basic

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Amity University AKCDS Group

Snr. Systems Associat

Still
working

20800

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Firstly try to know what error exactly showing.
Btw clearing caches and browser history will provide solution. Or need to check
does this site blocked by user or browser.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Power on
bluetooth speaker then tab on bluetooth button on speaker (if any available).
Now open settings on mobile and go to bluetooth section. Now power on bluetooth
on mobile and check list of available devices and tab on your device that you
want to connect..

What according to you makes you a
good candidate for customer service or technical support job?

Nothing. For telephonic base.

On a scale of 1 - 5
please rate your fluency in spoken English

3