Subject: Tech Support Candidate - Sachit Sharma
From: Sachit Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 23 Jun 2022 03:31:52 -0400

Tech Support
Test

Name

Sachit
Sharma

E-mail

[email-masked]

Phone Number

(91) 9456136348

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Indirapuram,Ghaziabad

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows -
Basic
Networking - basic
Hardware - Basic
VoIP

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Q1 technologies

IT Technical Recuriter

Currently
working

25000

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Firstly we open a new tab to cgeck if we can load
any other site it its open then there is some issues or glitch by company
websites and if it is not open then we you another browser

The probkem only happen with certain website

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Firstly we go to setting of phone as well open
the speaker when phone bluetooth of phone is scanning nearby devices then its
shows our bluetooth connection then we will simply touch on our phone screen to
pair then its paired with speaker.

What according to
you makes you a good candidate for customer service or technical support
job?

My customer reltionship experience

Critical descision maker

Smart worker

On a scale of 1 - 5 please rate your fluency in
spoken English

5