Subject: Tech Support Candidate - Ayush Kumar Singh
From: Ayush Kumar Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 22 Jun 2022 12:02:27 -0400

Tech Support
Test

Name

Ayush Kumar
Singh

E-mail

[email-masked]

Phone Number

(+91) 8299686068

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Lucknow

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Networking - advance
Hardware -
Basic
Hardware - Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

It depends which type of error we are getting for
example if we got error that please check your internet connection then we have
to first reconnect our computer still we are getting the same error then there
will be a network issue . User have to switch internet connection.

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

Step 1:- open your bluetooth in mobile phone

Step 2:- Turn on the bluetooth speaker

Step 3:- If it is automatically gets paired then it is paired before with that
device and device will get automatically get connected, if it is not connected
then we have to first share the device name in bluetooth section on our mobile
phone after than we request for pairing and after pairing bluetooth will get
connected.

Step 4:- Enjoy your song on bluetooth speaker  by playing songs with youtube or
any other platform.

What according to you makes you a good candidate
for customer service or technical support job?

I think I
am suitable candidate for your technical support job because I am from a
technical background and I know how devices and new technology works and I also
keep updating myself with new technology and innovations.

On a
scale of 1 - 5 please rate your fluency in spoken English

4