Subject: Tech Support Candidate - Shabista Shaheen Shabista
From: Shabista Shaheen Shabista <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 22 Jun 2022 09:47:03 -0400

Tech Support
Test

Name

Shabista
Shaheen Shabista

E-mail

[email-masked]

Phone Number

(110025) 9260920395

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Shaheen bagh new delhi

Which best describes
your Technical Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Concentrix

Representative
operation

31 may

22k

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with customers over
Email
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Refresh my page on that link.. and check the
internet

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

First on the Bluetooth on mob and then on the
speaker.. and then will connect the speaker Bluetooth to the mob Bluetooth

What according to you makes you a good candidate
for customer service or technical support job?

You have
good communication skills and technical skill

On a scale of 1 - 5
please rate your fluency in spoken English

4