Subject: Fw: Tech Support Candidate - Chetan kaushik
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 22 Jun 2022 13:34:27 +0000

no
________________________________
From: Chetan kaushik <[email-masked]>
Sent: Wednesday, June 22, 2022 11:32 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Chetan kaushik

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Chetan kaushik
E-mail  [email-masked]
Phone Number    (201013) 9870950369
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Ghaziabad
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - advance
technical support
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA      NA      NA      NA
Previous Employer 1     Eigerlab Technologies   Software Developer      22 Aug 2022     23333
Previous Employer 2     NA      NA      NA      NA
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  If we are not able to open the website then first we have to check the network connection if it is  showing an error related to network connection, otherwise check first which type or error it is showing then after try to troubleshoot the problem.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      step 1 :- Turn on speaker Bluetooth.
step 2 :- Now open your mobile Bluetooth.
step 3 :- Search your Speaker's Bluetooth name.
step 4 :- When you will find the name then pair with phone.
step 5 :- After successful paired it will connect successfully.
What according to you makes you a good candidate for customer service or technical support job? For me, you have to really have a heart to serve the customer. Making them feel you are willing, sincere and supportive anyway you can. Being polite and professional at all times as well as connecting to them as human as possible.
On a scale of 1 - 5 please rate your fluency in spoken English  4