Subject: Fw: Tech Support Candidate - Mantsha Parveen
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 22 Jun 2022 13:33:43 +0000

no
________________________________
From: Mantsha Parveen <[email-masked]>
Sent: Wednesday, June 22, 2022 12:21 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Mantsha Parveen

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Mantsha Parveen
E-mail  [email-masked]
Phone Number    (91) 7238968438
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Delhi
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Speakers & Audio
VoIP
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Adharshila power corporation    MIS executive   Present 18k
Previous Employer 1     Global automation       Engineer
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Firstly we can open network & internet setting click afterthat change connection properties click & wifi click here network & sharing center after that wifi network click so there we can found page where we can click properties than click internet protocol properties click than use DNS server put preferred & alternate.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      .Touch & hold bluetooth
.tap pair new device if u don't find pair new device check under available device or tap more refresh
.Tap the name of the bluetooth device you want to pair with your device.
.Follow any on screen instructions.
What according to you makes you a good candidate for customer service or technical support job? I decided to go technical support because I have been fascinated by technology all my life also love working with people. I want to use technical know how to directly solve issue customers are having.
On a scale of 1 - 5 please rate your fluency in spoken English  3