Subject: Fw: Tech Support Candidate - Anil Kumar
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 22 Jun 2022 13:25:35 +0000

no
________________________________
From: Anil Kumar <[email-masked]>
Sent: Wednesday, June 22, 2022 12:36 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Anil Kumar

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Anil Kumar
E-mail  [email-masked]
Phone Number    (+91) 9871655921
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Faridabad
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Hardware - Basic
Troubleshooting, software installation, cabling
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Releon resources        Technical support engineer      30/June/2022    14800
Previous Employer 1     TRB technology  Technical support       5/March/2021    12000
Previous Employer 2     NA      NA      Na      Na
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  I will check the the error and find on google and we can also check the site is not block or not.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Turn on blutooth and then click on blutooth name and pair with other blutooth device
What according to you makes you a good candidate for customer service or technical support job? Clear voice and good skills.
On a scale of 1 - 5 please rate your fluency in spoken English  3