Subject: Fw: Tech Support Candidate - Vaibhav Singh
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 22 Jun 2022 13:25:24 +0000

no
________________________________
From: Vaibhav Singh <[email-masked]>
Sent: Wednesday, June 22, 2022 12:51 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Vaibhav Singh

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Vaibhav Singh
E-mail  [email-masked]
Phone Number    (91) 9643347816
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Ghaziabad
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
Networking - basic
Hardware - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA
Previous Employer 1     NA
Previous Employer 2     NA
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  When the error is shown on the website then the first step should be to check whether the internet is connected or not. If the internet is connected to the computer system then i will try to open other websites in the new tab of the same browser. If the websites are not opening in the browser then i will use another browser and see whether the websites are working on that or not. If the websites are working on the second browser then i will clear the cache memory of the primary browser and restart the browser.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. First wo have to plug the Bluetooth speaker to a power source
2. Turn on the Bluetooth of the mobile phone.
3. Turn on the Bluetooth mode of the speaker(if available)
4. Scan for new Bluetooth devices near the mobile phone.
5. Select the Bluetooth speaker and connect the Device.
6. Confirm the pairing message prompt on the device.
7. Your speaker is ready to use with mobile phone.
What according to you makes you a good candidate for customer service or technical support job? The good speaking and communication skills with a great aptitude towards the customers and above that the skills to make people understand what we are trying to say is the most important thing for the customer service and technical support job
On a scale of 1 - 5 please rate your fluency in spoken English  3