Subject: Fw: Tech Support Candidate - Shalini DUBEY
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 22 Jun 2022 13:01:19 +0000

no
________________________________
From: Shalini DUBEY <[email-masked]>
Sent: Wednesday, June 22, 2022 6:26 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Shalini DUBEY

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Shalini DUBEY
E-mail  [email-masked]
Phone Number    (+91) 8004295017
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Delhi
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer
Previous Employer 1     Igate global solutions  Project trainee         March 2016      8000
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  We can take several steps -
1.restart my device
2.make sure the internet connection works
3.check if the website is down for everybod or just me
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1.turn on your blurtooth device as well as your phone's Bluetooth .
2.pair a Bluetooth accessories
3.connect
What according to you makes you a good candidate for customer service or technical support job? 1- Good Communication Skills.
2- Excellent Phone Skills.
3- Listening Skills.
4- Data Entry Skills.
5- People Skills.
6- Informing Skills.
7- Customer Focus Skills.
8- Attention to Detail Skills.
9- Professionalism Skills.
10- Multi-tasking Skills.
On a scale of 1 - 5 please rate your fluency in spoken English  3