Subject: Tech Support Candidate - Saurabh Sarswat
From: Saurabh Sarswat <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 22 Jun 2022 08:29:30 -0400

Tech Support
Test

Name

Saurabh
Sarswat

E-mail

[email-masked]

Phone Number

(91) 9058359045

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I live walking distance to office

Where
do you currently live (area)

Mathura

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Previous Employer 1

Na

Previous
Employer 2

Na

In your past experience you have
(select all that applies)

Interacted with customers over
Email

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Some
basic step to resolvibg this error .Retsart the device and refresh this clears
caches, and forces the device to re-load the program or web page you may be
having issue with, rather than use something that may be partially wrongMake
sure proper internet connection

Check if the Website is Down for Everybody or Just Me

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

First step is open bluetooth on my phone and
the speaker

And starting the pair the device

What according to you makes you a good candidate
for customer service or technical support job?

Technical
support person have basic knowledge of the system

I have patience and making decision

Good understanding the client requirements

On a scale of 1 - 5
please rate your fluency in spoken English

4