Subject: Tech Support Candidate - Sriram Sudarsi
From: Sriram Sudarsi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 22 Jun 2022 06:41:29 -0400

Tech Support
Test

Name

Sriram
Sudarsi

E-mail

[email-masked]

Phone Number

(+91) 8886489566

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Sri Sri Nagar, Chakicherla,
Ulavapadu, Nellore, Andhra Pradesh, India -523292

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS -
Advanced
Linux
Networking - basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Cognizant

Graduate trainee

17,500

Previous
Employer 1

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

I'll
advise to

Check Your System Date/Time.

Clear Browser Cache.

Check DNS Settings.

Use a VPN Service.

Check Your Extensions.

Change From HTTPS to HTTP.

Check if the Website Is Down.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Firstly
I'll keep my Bluetooth Device on.

Then I'll touch and hold on Bluetooth option in my mobile, I'll tap and pair the
Bluetooth Device. Then it will be paired to my mobile. Whenever I want to use
Those Bluetooth Speaker I'll on Bluetooth icon in mobile and tap on the
Bluetooth Device name.

What according to you makes you a
good candidate for customer service or technical support job?

I believe that both are essential because without Technical
Abilities, we cannot accomplish job, and without We cannot lead the
work.

On a scale of 1 - 5 please rate your fluency in
spoken English

4