Subject: Tech Support Candidate - Vaibhav Singh
From: Vaibhav Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 22 Jun 2022 03:21:57 -0400

Tech Support
Test

Name

Vaibhav
Singh

E-mail

[email-masked]

Phone Number

(91) 9643347816

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Ghaziabad

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
Networking -
basic
Hardware - Basic
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

When the error is shown on the website then the
first step should be to check whether the internet is connected or not. If the
internet is connected to the computer system then i will try to open other
websites in the new tab of the same browser. If the websites are not opening in
the browser then i will use another browser and see whether the websites are
working on that or not. If the websites are working on the second browser then i
will clear the cache memory of the primary browser and restart the browser.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1. First wo have to plug the Bluetooth speaker
to a power source

2. Turn on the Bluetooth of the mobile phone.

3. Turn on the Bluetooth mode of the speaker(if available)

4. Scan for new Bluetooth devices near the mobile phone.

5. Select the Bluetooth speaker and connect the Device.

6. Confirm the pairing message prompt on the device.

7. Your speaker is ready to use with mobile phone.

What according to
you makes you a good candidate for customer service or technical support
job?

The good speaking and communication skills with a great
aptitude towards the customers and above that the skills to make people
understand what we are trying to say is the most important thing for the
customer service and technical support job

On a scale of 1 - 5
please rate your fluency in spoken English

3