Subject: Tech Support Candidate - Rajat Bhardwaj
From: Rajat Bhardwaj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 22 Jun 2022 03:06:25 -0400

Tech Support
Test

Name

Rajat
Bhardwaj

E-mail

[email-masked]

Phone Number

(+91) 8899271499

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Jammu and kashmir

Which best describes
your Technical Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking -
basic
Hardware - Basic

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

I Energizer

Customer/technical support

6 September 2020

24,000

Previous Employer 2

98thpercentile

BDE

1 june
2021

26,000

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Will
refresh the page first , if it still doest work , I will reboot the
modem.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1. Turn on bluetooth of speaker

2. Turn on bluetooth of phone

3. Search for bluetooth speaker on phone bluetooth.

4. Pair phone bluetooth with speakers.

Bluetooth speakers will be connected after pairing

What according to
you makes you a good candidate for customer service or technical support
job?

Have relevant experience in the similar background and also
good at problem solving and processing of possible solutions.

On a
scale of 1 - 5 please rate your fluency in spoken English

4