Subject: Tech Support Candidate - zoeb Khan
From: zoeb Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 22 Jun 2022 02:58:21 -0400

Tech Support
Test

Name

zoeb
Khan

E-mail

[email-masked]

Phone Number

(91) 8446481357

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Nagpur

Which best describes
your Technical Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking -
basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

HCL Technologies

Analyst

8 July

21K

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with International
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

I will check network connectivity and try to open
it into private window

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1.swipe
down from top of screen.

2. touch and hold Bluetooth.

3. Pair device which you want to pair.

4. Connected message will show that means it get connected

What
according to you makes you a good candidate for customer service or technical
support job?

Good listener, Patient to deal with client,
Problem solver.

On a scale of 1 - 5 please rate your
fluency in spoken English

5