Subject: Tech Support Candidate - Ram Pratap Pal
From: Ram Pratap Pal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 22 Jun 2022 02:35:46 -0400

Tech Support
Test

Name

Ram Pratap
Pal

E-mail

[email-masked]

Phone Number

(+91) 8180826348

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Gorakhpur Uttar Pradesh

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows -
Basic
Networking - basic
Networking - advance
Hardware -
Basic
Hardware - Advanced
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat
Used a case management tool
Did not interact with customers,
supported internal employees

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

First of all we checked our network connection
then try again. If not open then check url.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1. Turn on
Bluetooth speaker

2. Turn on mobile Bluetooth

3. Pairing both Bluetooth

What according to you makes you a
good candidate for customer service or technical support job?

1. Hard working

2. Good listeners

3. Clear all doubts of customer

On a scale of 1 - 5
please rate your fluency in spoken English

3