Subject: Tech Support Candidate - Chetan kaushik
From: Chetan kaushik <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 22 Jun 2022 02:02:58 -0400

Tech Support
Test

Name

Chetan
kaushik

E-mail

[email-masked]

Phone Number

(201013) 9870950369

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Ghaziabad

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Networking -
advance
technical support

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

Eigerlab Technologies

Software
Developer

22 Aug 2022

23333

Previous Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Did not interact
with customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

If we are not able to open the website then first
we have to check the network connection if it is  showing an error related to
network connection, otherwise check first which type or error it is showing then
after try to troubleshoot the problem.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

step 1 :-
Turn on speaker Bluetooth.

step 2 :- Now open your mobile Bluetooth.

step 3 :- Search your Speaker's Bluetooth name.

step 4 :- When you will find the name then pair with phone.

step 5 :- After successful paired it will connect successfully.

What
according to you makes you a good candidate for customer service or technical
support job?

For me, you have to really have a heart to serve
the customer. Making them feel you are willing, sincere and supportive anyway
you can. Being polite and professional at all times as well as connecting to
them as human as possible.

On a scale of 1 - 5 please rate your
fluency in spoken English

4