Subject: Fw: Tech Support Candidate - Mohd Danish Khan
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 22 Jun 2022 06:00:37 +0000

no
________________________________
From: Mohd Danish Khan <[email-masked]>
Sent: Wednesday, June 22, 2022 2:38 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Mohd Danish Khan

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Mohd Danish Khan
E-mail  [email-masked]
Phone Number    (+91) 8934992963
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Mamura sector 66
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Cogent E services       CSA     May 2022        20K
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Check Your Connection (and Other Sites) First, let's get the obvious out of the way: are you connected to the internet?

See if the Problem Is on your end or theirs, down for every one or just me.

Browse a Cached Version of the Page.

Disable Add-Ons and Other Interfering Software.

Narrow Down the Problem.

Fix Your DNS.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      If you are using an Android device, go to settings and find the drop-down menu called “Pair New Devices”. From here, you should see the name of your speaker listed under a menu titled “Available devices”. All you have to do is select the speaker, and you should have a choice to either pair or cancel. Press pair.
What according to you makes you a good candidate for customer service or technical support job? Its all about your attitude in addition to your academic qualification, like you should be soft spoken, good listener, problem solver, helpful, team builder and know how to engage the people well.

On a scale of 1 - 5 please rate your fluency in spoken English  4