Subject: Fw: Tech Support Candidate - ANANT KUMAR
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 22 Jun 2022 05:57:55 +0000

no
________________________________
From: ANANT KUMAR <[email-masked]>
Sent: Wednesday, June 22, 2022 7:36 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - ANANT KUMAR

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    ANANT KUMAR
E-mail  [email-masked]
Phone Number    (+91) 6202096358
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Ranchi
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        CONCENTRIX      ADVISOR         11500
Previous Employer 1     NA
Previous Employer 2     NA
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Live Chat
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Firstly I will go through the error details. If it's internet issue,it will be checked and gets corrected.

Second if system needs troubleshoot,i will go through the steps like checking plug and cables,storing the information and send it to microsoft.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1.Switching on the bluetooth of speaker and phone.
2.Search for the speaker's name in the available
 devices on phone.
3.Click on speaker's name to get connected.
What according to you makes you a good candidate for customer service or technical support job? My technical skills and most important my interest in technical field.
On a scale of 1 - 5 please rate your fluency in spoken English  3