Subject: Tech Support Candidate - Pratima yadav
From: Pratima yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 22 Jun 2022 01:43:41 -0400

Tech Support
Test

Name

Pratima
yadav

E-mail

[email-masked]

Phone Number

(91) 7905557365

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Gorakhpur

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Linux

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Well firstly I will check if the website URL is
correct or not.

If it is correct, then I may reload the page for the confirmation of the error.
If still the error appears then I may try another browser to open the same
website.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

STEP 1: Open the Bluetooth of both the
devices.

STEP 2: Search for the speakers name in your phone, if found tap to pair, else
refresh the available device option in the phone.

STEP 3: Will get a pairing  notification for asking permission to get
paired.

STEP 4: Allow the permission notification. Hence get connected

What
according to you makes you a good candidate for customer service or technical
support job?

A candidate must have a basics of technical
knowledge,  atleast aware of some technical words.

Should have the sufficient knowledge of English language to spot and understand
the technical fault.

The must be polite and confident enough to express himself/ herself.

On a scale of 1 - 5 please rate your fluency in
spoken English

4