Subject: Tech Support Candidate - AMIT SINHA
From: AMIT SINHA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 22 Jun 2022 01:32:58 -0400

Tech Support
Test

Name

AMIT
SINHA

E-mail

[email-masked]

Phone Number

(91) 7905761303

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I live walking distance to office

Where
do you currently live (area)

Varanasi

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Check Your Connection (and Other Sites) First,
let's get the obvious out of the way:

are you connected to the internet? ...

See if the Problem Is on Your End or Theirs. downforeveryoneorjustme.com.
...

Browse a Cached Version of the Page. ...

Disable Add-Ons and Other Interfering Software. ...

Narrow Down the Problem. ...

Fix Your DNS.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Steps to connect Bluetooth speaker.

Put the speaker in pairing mode.

Switch on Bluetooth on mobile phone

.

Wait for the phone to connect.

Connect and Play music.

What according to you makes you a
good candidate for customer service or technical support job?

Product Awareness

Attitude

Efficiency

Problem-Solving

On a scale of 1 - 5 please rate your
fluency in spoken English

2