Subject: Tech Support Candidate - Sandeep sisodiya
From: Sandeep sisodiya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 21 Jun 2022 10:54:29 -0400

Tech Support
Test

Name

Sandeep
sisodiya

E-mail

[email-masked]

Phone Number

(913) 1568988

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Bhopal

Which best describes
your Technical Support capabilities

I've worked in Level 2 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Hardware -
Basic
Hardware - Advanced
VoIP

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Lupin farma

Desktop support Engineer

NA

20600

Previous
Employer 1

Sysnet global technology

Desktop support
Engineer

06/10/2020

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Firstly, I try to reload the site if the site is
not reloaded, then I clear browser history and run network diagnostic and if I
am in Domain then I also check firewall and proxy settings and I restart the
browser. If the problem continues, then I go with different
browser.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Turn on Bluetooth in my phone and also in
speaker after that i  search speaker in my  phone and select speaker in
available device list, then pair speaker and my phone.

What according to
you makes you a good candidate for customer service or technical support
job?

I am already working as a Desktop Support Engineer and provide
technical support to user by remote i have good knowledge of computer software
and hardware and also i have customer handling skills.my skills matching to this
jod profile. So i am good condidate for this job.

On a scale of 1 - 5
please rate your fluency in spoken English

4