Subject: Tech Support Candidate - Yatendra Kumar
From: Yatendra Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 21 Jun 2022 10:39:46 -0400

Tech Support
Test

Name

Yatendra
Kumar

E-mail

[email-masked]

Phone Number

(0356) 9783553955

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I live walking distance to office

Where
do you currently live (area)

Agra

Which best describes
your Technical Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking -
basic
Hardware - Basic

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Used a case management
tool

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

1
internet problem

2 depend on error

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1. Settings

2.Bluetooth

3.Scan a device

4. Connect device

What according to you makes you a good candidate
for customer service or technical support job?

Customer
service

On a scale of 1 - 5 please rate your fluency in
spoken English

2