Subject: Tech Support Candidate - TUBA SAMEEN
From: TUBA SAMEEN <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 21 Jun 2022 09:59:45 -0400

Tech Support
Test

Name

TUBA
SAMEEN

E-mail

[email-masked]

Phone Number

(+91) 9709356679

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Samastipur (BIHAR)

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First of all I check my internet connection,
refresh it, clear the browsers history, clear cache , try a different web
browser like google.com, mozilla.org etc , if error was until found restart my
computer, and restart my internet connection.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1.turn on
bluetooth of my device as well as speaker

2. paired device of bluetooth speaker

3. long presss button on bluetooth speaker

4. After that show the connect on both devices.

What according to
you makes you a good candidate for customer service or technical support
job?

fully knowledge about the product, good communication skills,
good in problem solving

On a scale of 1 - 5 please rate your
fluency in spoken English

4