Subject: Re: Tech Support Candidate - Rohan Kamble
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 21 Jun 2022 06:53:06 -0700 (MST)

ok comm,stay in Mumbai,can relocate ,already has an offer for 8LPA, 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Tuesday, June 21, 2022 3:46:50 PM 
Subject: Fw: Tech Support Candidate - Rohan Kamble 

doubt but do quick interview 

From: Rohan Kamble <[email-masked]> 
Sent: Tuesday, June 21, 2022 1:10 PM 
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]> 
Subject: Tech Support Candidate - Rohan Kamble 

	

	
			Tech Support Test 
		
	Name 	Rohan Kamble 
	E-mail 	[email-masked] 
	Phone Number 	(+91) 7499910245 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute using other transport like Rickshaw 
	Where do you currently live (area) 	Mumbai 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
MacOS 
Linux 
Networking - basic 
Hardware - Basic 
Hardware - Advanced 
Speakers & Audio 
VoIP 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	DNEG INDIA MEDIA SERVICES LIMITED 	Tech Junior 		36000 
Previous Employer 1 	Anand Rathi Shares And Stock Brokers Pvt Ltd 	IT officer 	10 Feb 2021 	17000 
Previous Employer 2 	Parinta infotech 	Software developer 	30 April 2017 	7000 
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	I will check an error. According to which I will proceed. Firstly I will check on different system if it is working over there or not. If yes then this could be browser related issue or IP rights issue. Will try to run on different browser, then try to clear history cache. If it is still not working then need to check if the user's IP is having rights to access that website or not. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Turn on Bluetooth in speaker. Then go to mobile settings. Then Bluetooth, enable Bluetooth, it will list all available Bluetooth devices, connect to to Bluetooth speaker and click on pair. It will connect you to speaker. 
	What according to you makes you a good candidate for customer service or technical support job? 	Good communication, interpersonal skills and technical skills. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4