Subject: Tech Support Candidate - Sumaiya Reyaz
From: Sumaiya Reyaz <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 21 Jun 2022 06:33:39 -0400

Tech Support
Test

Name

Sumaiya
Reyaz

E-mail

[email-masked]

Phone Number

(+91) 7368949811

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Patna

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows -
Basic
Linux
Networking - basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Following are the steps-

Refresh the page

Make sure  is enabled

Cookies must be enabled

Clear the cache and cookies

Browser should be up to date

Restart web browser

Try different web browser

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Swipe down from the top of the screen or go to
the setting of the mobile phone.

Tap on bluetooth and turn it on.

There will be option of all the available devices.

Turn bluetooth on of the speaker.

On your mobile, select your speaker (like whatever your speaker name, usually
having brand name)

That's it, you're connected.

What according to you makes you a
good candidate for customer service or technical support job?

Because I have skills and will do the job with the compassion
and surely get the work done within the given period of time. I want to use my
knowledge to solve issues of customers. I am fascinated with the technology and
enjoy working with people.

On a scale of 1 - 5 please rate your
fluency in spoken English

4