Subject: Fw: Tech Support Candidate - Seema Bisht
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 21 Jun 2022 10:32:17 +0000

no
________________________________
From: Seema Bisht <[email-masked]>
Sent: Monday, June 20, 2022 4:37 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Seema Bisht

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Seema Bisht
E-mail  [email-masked]
Phone Number    (91) 7065390024
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Noida  sector 22
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) Mobile phones support
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer
Previous Employer 1     Ienergizer      Technical support Engineer      9-5-2022        18000
Previous Employer 2     Intellect support services      Custom care executive   7-3-2019        11000
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Firstly we will check weather system is connected with internet connectivity or not .
If it is connected than we will check whatsa the exact error  we are getting after entering the mail it might be seppling error .
Next will check in another broswer it may error of particular browser that we can't be able to open the website .
If there is no error like that than  definitely the website will be opened on browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone.      Turn on the mobile phone Bluetooth and also turn on the speaker and from mobile phone Bluetooth will search the nearby available device for connectivity as the speaker visibility visible we can easily able to connect it .
What according to you makes you a good candidate for customer service or technical support job? I have experience in the same field for more than 3 years and another best part of is I am also a technical graduate in electronics and communication engineering it will be additional benefit for me so that I can easily make customers  to understand why they are getting error while using their  product . And also able to satisfied them during calls and emails whatever SOP is the process.
On a scale of 1 - 5 please rate your fluency in spoken English  3