Subject: Fw: Tech Support Candidate - Sharad Yadav
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 21 Jun 2022 10:28:34 +0000

no
________________________________
From: Sharad Yadav <[email-masked]>
Sent: Monday, June 20, 2022 11:56 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Sharad Yadav

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Sharad Yadav
E-mail  [email-masked]
Phone Number    (+91) 9412429707
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Kanpur
Which best describes your Technical Support capabilities        I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
MacOS
Networking - basic
Hardware - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA
Previous Employer 1     NA
Previous Employer 2     NA
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First we check the internet connection
After that we Check the internet speed And reload the website
We can also check in another browser if the internet speed is ok
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Power on the Bluetooth device
Bluetooth mode open on your phone
Search/scan new device on your mobile phone
Paired with the Bluetooth device
What according to you makes you a good candidate for customer service or technical support job? I m a computer science student so i can explain and give the technical suggestions
On a scale of 1 - 5 please rate your fluency in spoken English  1