Subject: Fw: Tech Support Candidate - Suraj Sharma
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 21 Jun 2022 10:27:37 +0000

no
________________________________
From: Suraj Sharma <[email-masked]>
Sent: Tuesday, June 21, 2022 9:56 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Suraj Sharma

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Suraj Sharma
E-mail  [email-masked]
Phone Number    (+91) 8988015063
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Nawada Delhi
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Masaichi India  Sr. Engineer            25000
Previous Employer 1     RSK INDIA PRIVATE LIMITED       Sr. Engineer    20 August 2021  25000
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First step is to Try to Reload or Refresh the Website.
Second Step will be Choosing the troubleshoot option given on that website .
Third step is to back out from the website and reopen it .
4th step will be to open it from another browser .
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Step1. open Bluetooth on device
Step 2. Power on the Bluetooth speaker
Step 3. Ope device Bluetooth on and search for paring device and connect it
What according to you makes you a good candidate for customer service or technical support job? The candidate is willing to go the extra mile for customer .
The candidate has the ability to look at a problem from many perspectives.
The candidate can work with other to develop a new solution or fix.
On a scale of 1 - 5 please rate your fluency in spoken English  4