Subject: Fw: Tech Support Candidate - Manjeeta Rana
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 21 Jun 2022 10:26:49 +0000

no
________________________________
From: Manjeeta Rana <[email-masked]>
Sent: Tuesday, June 21, 2022 11:11 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Manjeeta Rana

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Manjeeta Rana
E-mail  [email-masked]
Phone Number    (110022) 8770309289
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      R K puram sector 1 new delhi
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA
Previous Employer 1     NA
Previous Employer 2     NA
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1. Restarting My Device.
2. Make Sure the internet connection works.
3. Check if the website is down for everybody or just me.
(a). open your preferred browser and visita website checker page.
(b). on the site type in the  website address you are having problem reaching, then push enter or return.
(c). look at the result from the site to determine if the site is down.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. turn On speaker.
2. Turn on Bluettoth from your mobile phone.
3. go to nearby available devices.
4. try to pair you speaker name with you mobile phone.
5. after pairing your speaker will connect to the Mobile
What according to you makes you a good candidate for customer service or technical support job? 1. You should know about the exact requiremenmt of a customer.
2. your communication skill should be excellent.
3. you should provide all the possible ways by which tester can get a satisfied result from you.
4.should respect each and every customers.
On a scale of 1 - 5 please rate your fluency in spoken English  4