Subject: Fw: Tech Support Candidate - Sidharth Yadav
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 21 Jun 2022 10:20:57 +0000

no
________________________________
From: Sidharth Yadav <[email-masked]>
Sent: Tuesday, June 21, 2022 11:30 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Sidharth Yadav

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Sidharth Yadav
E-mail  [email-masked]
Phone Number    (+91) 9990047757
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Sector 121 noida
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA      NA      NA      NA
Previous Employer 1     NA      NA      NA      NA
Previous Employer 2     NA      NA      NA      NA
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1.I will firstly check my internet connection whether my computer is connected to internet or not.
2.I will check my browser settings whether setting are ok or not.
3.I will retry.
4.If my problem will be solved then it is ok otherwise i will call my computer company's tech support to help me.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. Firstly i will turn on the bluetooth of my mobile.
2. After that i will switch on the speaker.
3. I will search for new devices in my mobile's bluetooth settings.
4 Final step when i see my speakers name i will pair with it.
What according to you makes you a good candidate for customer service or technical support job? Most inportant thing for customer service or technical support job is to satisfy our customer anyhow. And i know i have the ability to satisfy my customer by providing them required service or by giving them a proper solution.
On a scale of 1 - 5 please rate your fluency in spoken English  3