Subject: Fw: Tech Support Candidate - Rohan Kamble
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 21 Jun 2022 10:16:50 +0000

doubt but do quick interview
________________________________
From: Rohan Kamble <[email-masked]>
Sent: Tuesday, June 21, 2022 1:10 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Rohan Kamble

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Rohan Kamble
E-mail  [email-masked]
Phone Number    (+91) 7499910245
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Mumbai
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        DNEG INDIA MEDIA SERVICES LIMITED       Tech Junior             36000
Previous Employer 1     Anand Rathi Shares And Stock Brokers Pvt Ltd    IT officer      10 Feb 2021     17000
Previous Employer 2     Parinta infotech        Software developer      30 April 2017   7000
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  I will check an error. According to which I will proceed. Firstly I will check on different system if it is working over there or not. If yes then this could be browser related issue or IP rights issue. Will try to run on different browser, then try to clear history cache. If it is still not working then need to check if the user's IP is having rights to access that website or not.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Turn on Bluetooth in speaker. Then go to mobile settings. Then Bluetooth, enable Bluetooth, it will list all available Bluetooth devices, connect to to Bluetooth speaker and click on pair. It will connect you to speaker.
What according to you makes you a good candidate for customer service or technical support job? Good communication, interpersonal skills and technical skills.
On a scale of 1 - 5 please rate your fluency in spoken English  4