Subject: Fw: Tech Support Candidate - Priasul islam
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 21 Jun 2022 10:12:30 +0000

no
________________________________
From: Priasul islam <[email-masked]>
Sent: Tuesday, June 21, 2022 2:26 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Priasul islam

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Priasul islam
E-mail  [email-masked]
Phone Number    (+91) 7348856633
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Bengluru
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Cameo global    customer support associate      29/06/2022      26000
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1.check internet is connected or not
2.try another browser
3.can check from another device also
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1.Turn on my speaker first
2. Turn on my bluetooth on my mobile phone
3.search for the device name
4.click on that particular device name
5.it will be connected automatically
What according to you makes you a good candidate for customer service or technical support job? 1.Should be active learner
2.should have ability to handle customer
3.should have good communication skills
4.Should be bold in technical field
5.Show empathy to the customer
On a scale of 1 - 5 please rate your fluency in spoken English  5