Subject: Tech Support Candidate - Gagan .
From: Gagan . <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 21 Jun 2022 04:44:53 -0400

Tech Support
Test

Name

Gagan
.

E-mail

[email-masked]

Phone Number

(+91) 8917774581

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Noida

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS - Advanced
MS
Windows - Basic
MacOS
Linux
Networking - basic
Networking -
advance
Hardware - Basic
Hardware - Advanced
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Use a website down checker.

Use a ping checker.

Run step-by-step diagnostic.

conduct a Traceroute.

Use Network and website monitoring software.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Put the speaker in pairing mode.

Switch on Bluetooth on mobile phone.

Wait for the phone to connect.

Connect and play.

What according to you makes you a
good candidate for customer service or technical support job?

I've excellent knowledge of networking and troubleshooting and
I have good command on ms office. I also known as python programming and
certified.

On a scale of 1 - 5 please rate your fluency in
spoken English

5