Subject: Tech Support Candidate - Rohan Kamble
From: Rohan Kamble <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 21 Jun 2022 03:40:41 -0400

Tech Support
Test

Name

Rohan
Kamble

E-mail

[email-masked]

Phone Number

(+91) 7499910245

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Mumbai

Which best describes your Technical
Support capabilities

I've worked in Level 2 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Linux
Networking - basic
Hardware - Basic
Hardware -
Advanced
Speakers & Audio
VoIP

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

DNEG INDIA MEDIA SERVICES LIMITED

Tech Junior

36000

Previous Employer 1

Anand Rathi Shares And Stock
Brokers Pvt Ltd

IT officer

10 Feb 2021

17000

Previous Employer 2

Parinta infotech

Software
developer

30 April 2017

7000

In your past
experience you have (select all that applies)

Interacted
with Domestic customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

I will check an error. According to which I will
proceed. Firstly I will check on different system if it is working over there or
not. If yes then this could be browser related issue or IP rights issue. Will
try to run on different browser, then try to clear history cache. If it is still
not working then need to check if the user's IP is having rights to access that
website or not.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Turn on
Bluetooth in speaker. Then go to mobile settings. Then Bluetooth, enable
Bluetooth, it will list all available Bluetooth devices, connect to to Bluetooth
speaker and click on pair. It will connect you to speaker.

What
according to you makes you a good candidate for customer service or technical
support job?

Good communication, interpersonal skills and
technical skills.

On a scale of 1 - 5 please rate your
fluency in spoken English

4