Subject: Fw: Tech Support Candidate - Parul Yadav
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 21 Jun 2022 07:34:51 +0000

no
________________________________
From: Parul Yadav <[email-masked]>
Sent: Tuesday, June 21, 2022 12:26 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Parul Yadav

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Parul Yadav
E-mail  [email-masked]
Phone Number    (+91) 9971929399
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Sector 115 noida
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA
Previous Employer 1     NA
Previous Employer 2     NA
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Check the icon in the corner of your screen to see if your computer detects a strong connection.
If you're in Airplane Mode or accidentally turned Wi-Fi off, that's your obvious culprit.
Try visiting other sites to see if they work. If some sites work and one doesn't, it probably isn't your internet connection
Please list the steps to connect a Bluetooth speaker to your mobile phone.      First you have to on the speaker. Then, in a phone turn on the Bluetooth and you can see the name of your Bluetooth speaker in your phone. Then , you can pair with the Bluetooth speaker.
What according to you makes you a good candidate for customer service or technical support job? Confidence, hard working, Focus, analysing the things, etc.
On a scale of 1 - 5 please rate your fluency in spoken English  4