Subject: Fw: Tech Support Candidate - Atish Singh
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 21 Jun 2022 07:31:46 +0000

no
________________________________
From: Atish Singh <[email-masked]>
Sent: Tuesday, June 21, 2022 12:46 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Atish Singh

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Atish Singh
E-mail  [email-masked]
Phone Number    (122001) 7258954970
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Gurgaon
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Progressive infortech   Technical analyst       30 sep  19000
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1-First we will check the browser it is up to date or not.
2-clear the browser history.
3-checking the url also it's is correct or not.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1-first we power on the speaker and blutooth mode.
2-then we go the mobile Bluetooth option and search for the device.
3-then we find the name of the device which we have to pair the device with phone.
4-then the blutooth will get connect with the device.
What according to you makes you a good candidate for customer service or technical support job? Good communication skills, customer focus skills
On a scale of 1 - 5 please rate your fluency in spoken English  3