Subject: Tech Support Candidate - Unesh Kashyap
From: Unesh Kashyap <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 21 Jun 2022 03:22:15 -0400

Tech Support
Test

Name

Unesh
Kashyap

E-mail

[email-masked]

Phone Number

(91) 9870585534

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Ambedkar Nagar new delhi
110062

Which best describes your Technical Support
capabilities

I've worked in Level 1 tech support

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS - Advanced
MS
Windows - Basic
Networking - basic
Networking - advance
Hardware -
Basic
Hardware - Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Webtech info solutions

Desktop support Engineer

10
December 2020

15k

Previous Employer 1

Vinayak comserve

Desktop support
Engineer

On working

22k

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Clear browser history reinstall browser and
property check browser settings and restart computer

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Go to
settings

Connection

Bluetooth

Tap advance

Turn on double audio toggle switch

Audio will steam to both

What according to you makes you a
good candidate for customer service or technical support job?

Yes

On a scale of 1 - 5 please rate your
fluency in spoken English

3