Subject: Tech Support Candidate - Parul Yadav
From: Parul Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 21 Jun 2022 02:56:32 -0400

Tech Support
Test

Name

Parul
Yadav

E-mail

[email-masked]

Phone Number

(+91) 9971929399

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Sector 115 noida

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Networking -
basic
Hardware - Basic
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Check the icon in the corner of your screen to
see if your computer detects a strong connection.

If you're in Airplane Mode or accidentally turned Wi-Fi off, that's your
obvious culprit.

Try visiting other sites to see if they work. If some sites work and one
doesn't, it probably isn't your internet connection

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

First you
have to on the speaker. Then, in a phone turn on the Bluetooth and you can see
the name of your Bluetooth speaker in your phone. Then , you can pair with the
Bluetooth speaker.

What according to you makes you a
good candidate for customer service or technical support job?

Confidence, hard working, Focus, analysing the things,
etc.

On a scale of 1 - 5 please rate your fluency in
spoken English

4