Subject: Tech Support Candidate - Vibhor Rajput
From: Vibhor Rajput <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 21 Jun 2022 02:54:41 -0400

Tech Support
Test

Name

Vibhor
Rajput

E-mail

[email-masked]

Phone Number

(+91) 7037326802

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

New Delhi

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Networking -
basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First of all i checked my internet connection
then also check my connection speed. I will also check type web address.After
this i will open this page in Incognito mode.In the end i will contact to
website owner.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1-Put the speaker in pairing mode

2-Switch on Bluetooth on mobile phone.

3-Wait for the phone to connect.

4-Connect and play music.

What according to you makes you a
good candidate for customer service or technical support job?

According to me i have knowledge of IT field because i have
completed my graduation in B.C.A. & post graduation in M.C.A.. I also have
knowledge of  programming and solve all technical query of customers.

I can also work on technical support job.

On a scale of 1 - 5
please rate your fluency in spoken English

4