Subject: Tech Support Candidate - Gulam Mustafa
From: Gulam Mustafa <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 21 Jun 2022 02:12:55 -0400

Tech Support
Test

Name

Gulam
Mustafa

E-mail

[email-masked]

Phone Number

(243501) 7983937666\

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Bareilly ,uttar pardesh

Which best describes your Technical Support
capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

fresher

Previous Employer 1

fresher

Previous
Employer 2

fresher

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Refresh the page.

clear your cache and cookies.

Make sure your web browser is up to date.

Restart your web browser.

try a different web browser.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1: swipe down from the top of the screen.

2: Touch and hold Bluetooth.

3: Tap pair new device. If you don't find pair new device,check under "available
device" or tap more refresh.

4: Tap the name of the bluetooth device you wanr to pair with your device.

5: follow any on -screen instruction.

What according to you makes you a good candidate
for customer service or technical support job?

The key
skill of a technical support employee are :

Must have a strong characteristic and spirit for good and sound customer
service.

On a scale of 1 - 5 please rate your fluency in
spoken English

3