Subject: Tech Support Candidate - Sidharth Yadav
From: Sidharth Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 21 Jun 2022 02:00:27 -0400

Tech Support
Test

Name

Sidharth
Yadav

E-mail

[email-masked]

Phone Number

(+91) 9990047757

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Sector 121 noida

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1.I will firstly check my internet connection
whether my computer is connected to internet or not.

2.I will check my browser settings whether setting are ok or not.

3.I will retry.

4.If my problem will be solved then it is ok otherwise i will call my computer
company's tech support to help me.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1. Firstly
i will turn on the bluetooth of my mobile.

2. After that i will switch on the speaker.

3. I will search for new devices in my mobile's bluetooth settings.

4 Final step when i see my speakers name i will pair with it.

What
according to you makes you a good candidate for customer service or technical
support job?

Most inportant thing for customer service or
technical support job is to satisfy our customer anyhow. And i know i have the
ability to satisfy my customer by providing them required service or by giving
them a proper solution.

On a scale of 1 - 5 please rate your
fluency in spoken English

3