Subject: Tech Support Candidate - Adarsh Raj
From: Adarsh Raj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 21 Jun 2022 01:44:20 -0400

Tech Support
Test

Name

Adarsh
Raj

E-mail

[email-masked]

Phone Number

(+91) 7073108906

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

JAMSHEDPUR

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Linux
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Previous Employer 1

Venture Skill India Pvt
Ltd

Vocational Coordinator

May, 2022

25000

Previous Employer 2

Na

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

Firstly i will check what
error is showing on the browser screen then i will take steps accordingly.

If the error shows site or url doesn't exist then i will check with the typo and
correct it if there's error and the site will open.

If the error shows no internet then i will try restarting my router or internet
connection and after the network connection is established the site with no
typing mistake will surely open.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1. Switch
on the speaker

2. Switch on the Bluetooth on your mobile phone.

3. Open the Bluetooth settings on mobile phone and scan for available Bluetooth
devices.

4. When the name of your Bluetooth speaker shows on ur mobile screen select it
and pair with it.

5. After pairing the Bluetooth speaker will connect from ur mobile phone and you
are ready to go.

What according to you makes you a good candidate
for customer service or technical support job?

I have
always been very interested in technology, and I enjoy working with people and
team. As i have a technical background i m confident about this job role and
likely i can help in troubleshooting customer's issues. Therefore, I find myself
a good candidate for technical support job.

On a scale of 1 - 5
please rate your fluency in spoken English

4