Subject: Tech Support Candidate - Dheeraj Rai
From: Dheeraj Rai <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 21 Jun 2022 01:43:48 -0400

Tech Support
Test

Name

Dheeraj
Rai

E-mail

[email-masked]

Phone Number

(+91) 8989531159

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Noida

Which best describes
your Technical Support capabilities

I've worked in Level 2 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Indiamart

OAP

01/09/2021

20000

Previous
Employer 1

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Hi sir than greeting and suggested to clear
browser catch file than reboot your device turn on internet

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on bluetooth on mobile phone as well bluetooth handsets
after on pairing both devices

What according to you makes you a
good candidate for customer service or technical support job?

Be polite and be patience to listen issue

On a
scale of 1 - 5 please rate your fluency in spoken English

3