Subject: Tech Support Candidate - Manjeeta Rana
From: Manjeeta Rana <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 21 Jun 2022 01:41:17 -0400

Tech Support
Test

Name

Manjeeta
Rana

E-mail

[email-masked]

Phone Number

(110022) 8770309289

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

R K puram sector 1 new
delhi

Which best describes your Technical Support
capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Networking -
basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1. Restarting My Device.

2. Make Sure the internet connection works.

3. Check if the website is down for everybody or just me.

(a). open your preferred browser and visita website checker page.

(b). on the site type in the  website address you are having problem reaching,
then push enter or return.

(c). look at the result from the site to determine if the site is down.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1. turn On speaker.

2. Turn on Bluettoth from your mobile phone.

3. go to nearby available devices.

4. try to pair you speaker name with you mobile phone.

5. after pairing your speaker will connect to the Mobile

What
according to you makes you a good candidate for customer service or technical
support job?

1. You should know about the exact requiremenmt
of a customer.

2. your communication skill should be excellent.

3. you should provide all the possible ways by which tester can get a satisfied
result from you.

4.should respect each and every customers.

On a scale of 1 - 5
please rate your fluency in spoken English

4